Client Reviews

 
 
 
 
  EXCELLENT  
  
 Based on 215 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 ChingHong Koh 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I chanced upon Atlas Works from a social media posting, contacted them via whats app - and within a day or two, they responded - asked a few questions, I sent them photos of affected areas of my home - balcony, parapet, internal and external walls, floors etc.  A site visit was arranged where Xavier - business development and technical person - came, went thru the concerned areas and gave me and my wife a snapshot of the root problems …. I have hired other waterproofing contractors before - but over the years all they did was replaster, recoat with waterproofing and painting .. but problem persists. A few years ago, i even hacked and replaced my balcony flooring and tiling .. still, we had problems.   What impressed us most was how Xavier identified the root problems - he found hollow areas below my floor tiles, hollow areas on the parapet walls, and also reasons for water ingress into those areas; and he tells us the various ways (including nano grouting and nano crystalline solutions )  to fix the problems .  It was all very logical and first time we hear such good analysis.  We also have a swimming pool that needed regrouting (after 8 years), and he explains what they can do with nano-grouting.  We also have a basement floor where water were seaping thru the tiles .. and they also explained the reasons and what can be done. After a few sites visits and with additional members Edwin, Sohel, Morinul - we decided to go ahead with Atlas Works.  Eric also contacted me whilst he was travelling, and came to also visit us.  There were two teams - it seems they are specialised in different methods - that over 8 days - came to do the work. The team were diligent, quiet, and cleaned up every day after the works.  They come on time and leave on time so our family schedules were not disrupted.  Xavier has consistently been in touch with me through the process, and did a final inspection at the end of the scope of works.   Warranty of their works and products demonstrate their confidence and reputation - which is another reason why we went with them.  Thus far, i am happy with the working relationship, the trust, and very fast response.

Owner's reply
Really glad the site visit and root-cause diagnosis gave you and your wife the clarity that other waterproofing contractors couldn't provide over the years. Tracing water seepage properly — hollow areas under tiles, parapet walls, the works — takes real experience, and that's exactly what Xavier's assessment reflected before any repair began. Good to hear the two teams stayed diligent and kept things tidy across those 8 days, arriving and leaving on schedule so your household routine wasn't disrupted. Thank you for trusting us with the pool regrouting and basement seepage as well — our team looks forward to keeping that same responsive, straightforward service going.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tony Kork 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Good n responsive company 。Good job

Owner's reply
Appreciate the kind words, Tony. Glad our team's prompt response and workmanship gave you a smooth experience. Thanks for the support!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Merrill Mathew Babu 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I would like to commend Atlas Works Pte Ltd for the bathroom waterproofing works they completed at my HDB flat. We had almost given up hope of fixing the water leakage, but Atlas Works came through and resolved it perfectly. Eric was very helpful in guiding us and managing how to settle the issues and he was accommodating on our requests. Atlas Works Pte Ltd has proven themselves to be a reliable and skilled waterproofing company. Strongly recommended.

Owner's reply
Glad our team could turn things around on the bathroom waterproofing, Merrill — persistent water leakage in an HDB flat can wear anyone down before it's finally resolved. Eric will be pleased to hear his guidance and flexibility made the process easier for you. Thank you for the strong recommendation and for trusting Atlas Works with your home.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Soo Min Tay 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Really happy that we chose Atlas Works Pte Ltd for the waterproofing works the team did in our bathroom. From our first whatsapp message to the team  to the completion of the water proofing, the whole process was smooth, prompt and reliable. We highly recommand Atlasworks to our friends, should the occasion arise.

Owner's reply
Thank you, Soo Min — glad the bathroom waterproofing went smoothly from that first WhatsApp enquiry right through to completion. Our team places a lot of emphasis on prompt response and keeping the process straightforward for clients, so it's good to hear that came through. Appreciate you recommending Atlas Works to your friends.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chung Hua teo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My toilet fail the HIP water ponding test.After much research, we selected Atlas Works Pte Ltd for bathroom waterproofing at our HDB flat. Definitely the right decision. Although I had failed my 1st water-ponding test. I had called Eric and Edwin and they immediately send their men to rectify the works. Our waterproof  issue is finally gone thanks to Atlas Works — something we'd been dealing with for far too long. We didn't have to worry about hacking damage at our home. The work was done cleanly and efficiently. Their warranty shows they are willing to stand behind their work. Very commendable. Atlas Works Pte Ltd delivers quality work backed by genuinely professional and attentive service. Worth to engage them.

Owner's reply
Good to know things worked out, Chung Hua teo. Water leakage issues can be stressful to live with day to day, so glad it's sorted now. Bathroom areas see daily water exposure, so proper toilet waterproofing really does pay off over time.
  
 
  
 
 
 
   
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more